Frequently Asked Question
Can I give up a round for peak and get it back in January?
Last Updated 6 days ago
Yes you can provided your service KPIs are good.
You will need to give your TM plenty of notice of the dates that you wish to give up the round and when you would like it back.
Please make sure you check when peak starts and ends.
Make sure this is all put in writing and that your TM confirms that they have seen it, screenshot the message so you have proof that you let them know.