Frequently Asked Question

On the CCA (courier community app) payments and claims: parcel band change 

you can either scan the barcode on the parcel as you are delivering or from your manifest use the 16 digit parcel barcode.

input weight or measurements

SE+ ADMIN PAYMENTS FOR UPGRADING INCLUDE: misbands, no address(skeleton record)

duplicate barcodes, spilled contents, late van & system downtime, forms for late van & system downtime are available on the cca